Troubleshooting

If you log in to find empty folders in your Second Life inventory, clearing inventory cache should make all your possessions return to your inventory.

Clearing inventory cache in the Official Second Life viewer

Go to Edit > Preferences on the menu bar and click the Advanced tab. Click the Clear History button. Exit Second Life and log back in.

When your inventory is fully loaded, type ‘Dutchie’ in the box on top of your inventory where it says ‘Filter Inventory’.

Clearing inventory cache in the Firestorm viewer

Hit Control P for Preferences, then go to the Network tab, to the Directories, and click Clear Inventory Cache. Log out and back in.

When your inventory is fully loaded, type ‘Dutchie’ in the box on top of your inventory where it says ‘Filter Inventory’.

Other ways of recovering your Second Life Inventory

Also helpful to make your inventory load again, is logging in with a different viewer. If you use the official Second Life viewer, try logging in with the Firestorm viewer for example, or the other way around.

More tips on inventory recovery can be found on the Second Life Wiki. The phoenix firestorm viewer also dedicated a page to recovering lost Second Life inventory.

If your items are still missing after that, we can redeliver them if you send us the following information:

• the name of the design
• the name of the avatar that made the purchase, you, or the person that gifted it to you
• approximately when it was purchased

Please send this information in a notecard to Michael Dereham in Second Life or send us a mail.

It’s important to turn your Animation Overrider and other animations off when playing on animated furniture.

Second Life animations come with different priorities, originally varying from level 1 to 4. AO animations used to be made at priority 3, while furniture animations for example were made at level 4, so they could override the AO animations. These days, lots of animators use very high priorities, even artificially high levels 5 and 6.

To address this, you might want to check if there are any other animations, gestures, or scripted items running that could be affecting your avatar’s movements. Turn those off, and you will see the animations as expected.

The same goes for your Bento hands AO, please turn that off too.

The Neck Lock in your mesh head could keep your head stiff during animations, so it’s best to unlock that in your mesh head hud.

The first time you play on an animated piece of furniture, you may see your avatar stuck between animations for a while before starting a new animation. Because like Second Life textures and meshes, Second Life animations have to load for you. Dutchie furniture has long and complicated animations, menu’s and sequences, so that takes some time.

When the animations are in your cache, the transitions will go fluently and you will not see this occurring anymore.

Real-time adjustments

For discreet real-time position adjustments click on the ADJUST button, and set the movement to 0.01m first. This way you will move in small steps, that are nearly unnoticeable to your partner. Then try the X,Y or Z buttons, to see which does what you need.

By clicking on either POS or ROT, you can choose between moving and rotating.

Modifying the furniture to fit your size

All Dutchie furniture is modifiable, so if you and your partner are both tall or both short compared to the furniture, you can resize it, or parts of it. Make a copy before you start editing.

Making a mattress taller in height will lower you, making it thinner will raise you. And the legs of a massage table can be lengthened or shortened for example. Or parts can be hidden under the floor.

An easy quick trick is to add or take off a high heel foot shape. You can even make the furniture invisible and lay it over something else.

Limitations

There are limitations to how much you can adjust animations to fit every shape or size. If you or your partner is very tall or short compared to the other, or in another way very different from the shape the animation or design was created for, there is not a lot you can do.

Second Life animations are calculated from the hips, so the body parts farthest away from the hips like arms, head, and legs will be near to impossible to get right. This is most noticeable in standing and/or couple animations and related to how complicated meshes, engines, animations, and designs are.

Instructions and tips on how to modify your Second Life furniture can be found on our modifications page.

Storing adjustments

On a few of Dutchie’s older, larger engines you will not be able to store a lot of position adjustments because the first AVSitter scripts had limited memory space.

All Dutchie’s designs are available for testing inworld at Dutchie furniture, Dutchie homes or Dutchie adult, so please try them before you buy. And don’t hesitate to contact us for advice on wether or not a design can be adjusted enough to fit you. If you have to store more adjustments then the engine can remember, the piece may just not fit you.

Always turn your AO off

In all cases, it is best to turn your AO off, when playing on animated furniture. The animations in the AO may override some of the ones in the furniture otherwise.

When you are wearing high heels in Second Life, your ankles are bend already. The animations in the Second Life furniture you are sitting on, animate them further and this makes them look overbend and almost broken.

There is an easy fix. You can find a free Ankle Lock among the Second Life freebies at both Dutchie Furniture and Dutchie adult. When you wear this invisible little tool, it keeps your ankles straight.

If you play on a Dutchie design that offers facial expressions, but you are not seeing them, it could be because of the following reasons:

• Facial expressions may have been turned off. In AVsitter 2.0 and later engines, facial expressions can be turned on or off under the ADJUST menu.
• You could be wearing a mesh head and playing on one of our AVsitter 1 engines, or on an AVsitter 2 engine of ours that has not been updated with our Bento Facial Expressions Update yet.Second Life has a build-in facial expressions system for default heads. And Dutchie’s adult furniture has scripting that makes some of these facial expressions appear when you play on it.But most mesh heads do not respond to these commands and mesh head wearers had to animate their faces themselves. This update corrects that. So you have your hands free again.The default expressions where not very subtle so we only used 3: Bored and Disdain for a adding life and building up excitement, and the Open Mouth for all oral sex.In this update are 3 new Bento facial expressions for Bento mesh heads that mimic the default Second Life facial expressions and a script that makes them work with most of Dutchie’s adult furniture made before 2019. You can pick up the free update at Dutchie’s adult store.
• It could also be, you are used to or like more overt facial expressions then Dutchie uses.Dutchie uses facial expressions for all the adult animations in the furniture but does it very subtle compared to other creators. In fact, most of them are used only to suggest faint facial movement, to bring the avatars to life and to increase the tension throughout the menu. If you like more overt expressions, it is possible to make these yourself in the AVpos notecard inside your furniture. Please make a copy of the furniture before you start.Rightclick the furniture, choose edit, then go to the content tab and wait for it to load. Find the AVpos notecard and open it. Find the lines that start with ANIM. They are divided in two sections, for the first (mostly female) and the second (often male) sitter.  The lines look like this: ANIM ride|express_disdain|19. The numbers at the end of each line tell after how many seconds the expression should be repeated.Here is a full list of all available Second Life facial expressions.

In case of a missing SitTarget

This is a bug that happens when no balls furniture for multiple sitters is placed within the bounding box of another prim (such as a sculpted house, a globe around a skybox or a sim-surround megaprim).

The way to avoid this error it is to add additional prims containing an extra script, “SitTarget-Add”, so that you have a sit-target available for each sitter. All Dutchie furniture has this second script except for some older items. If you need it, please contact Froukje Hoorenbeek.

In the case of the garden sets

The engine and animations of the second chair are inside the frame of the chairs, not in the slats. If you aim for the frame when sitting, it will work perfectly. If you find this inconvenient, unlink the two parts of the second chair, the frame and the slats, from the rest of the set. Then link them together again. The set will not go up in primcount because of it and aiming will be easier.

This is probably a cache issue. If right-clicking the area where the mesh should be, doesn’t make it appear, clear your cache:

Open your preferences by clicking ctrl + P, go to the “Advanced” tab and click “Clear Cache”. Then relog. This will fix almost any visibility issue.

Increasing your Objects & Sculpts Level Of Detail will help in this case:

Each object in Second Life has 4 LODs. The closer you are to an object, the higher the detail. When you pull back, a lower level of detail is shown. The distance on which the LOD will change can be altered.

Open your preferences by clicking ctrl + P, go to the Graphics tab and increase your Objects & Sculpts LOD to 4.

Right-clicking on the texture and zooming in sometimes makes it take priority. But if textures stay gray or blurry after you zoom in on them, they may be corrupt in your cache.

The solution is to clear your cache and relog. This will fix almost any visibility issue. Open your preferences by clicking Ctrl + P, go to the “Advanced” tab, and click “Clear Cache”. Then log out and back in.

You could also try logging in with a different viewer, like Firestorm, or if you are using that one, the official Linden Lab viewer.

If particle ropes or chains are not appearing for you, it is probably because of one of two things:

1. During the rezzing of the bed, it asks for permission to test or animate your avatar.
   You have to grant this.
   If you have not done this, delete the bed you have out and rez a new one, while following the manual, or right click the bdsm part of the bed you have out, choose edit from the pie menu, then go to the top bar of your viewer, to the Build menu, to Scripts, then Reset Scripts. It will ask you for permission again.
2. The cuffs have to be worn before getting on the bed, to give a signal to the receiving parts on the bed. Get off the bed, wear the cuffs and get on again. Other possible causes are that in your preferences under graphics, you may have the settings to the lowest, in which case, you cannot see a lot of particles. Or that you have a slow or bad internet connection. Or that you are in a very heavily textured surrounding.

This has to do with the settings in your collar. The owner of the collar has to turn the RLV relay in it on.

Open the collar menu, then click on the RLV button. If you don’t see a Relay button under the RLV menu, click on the ON button.

Once you get the Relay button under the RLV menu of the collar, click on it. The collar has 4 capture modes: Off, Restricted, Ask and Auto. (If your collar is set to Restricted, you will see as options only Off, Ask and Auto.) Try selecting Ask, if with that your name still doesn’t show in the list of people to capture, then select Auto.

Please keep in mind that this Auto mode will allow other furniture to capture you as well.

If your question wasn’t on the list and you couldn’t find the answer here, please use the contact page or send a notecard to Michael Dereham in Second Life.

You can also check the other two pages in Customer Service: General or Modifications.