Customer Information
For information about redeliveries due to failed transactions or double purchases, handling inventory loss, our refund policy, modifications or custom work, permissions and copyright, upgrading your furniture or home, discounts on large quantities, sending gifts, retired designs, and our policies on bloggers, events, donations, sponsorship, and advertisements, please visit our Customer Service Page.
Second Life Manuals
Find detailed manuals for a wide range of Dutchie products, including sex beds, dance furniture, animation HUDs, BDSM collars, and various roleplay items. Learn how to get the most out of your Second Life furniture, with step-by-step guides on modifying your furniture, using single-click sitting, stopping furniture from giving items or changing color, and adjusting the timing of sequences on our Second Life Manuals Page.
Troubleshooting Second Life
Here, you’ll find solutions to common Second Life issues and tips for resolving problems with Second Life furniture and homes such as avatars not playing animations, mesh or textures not loading, adjusting the level of detail and animation positions, issues with water sounds, facial expressions, or second avatar seating, removing buy signs and RLV menu capture issues, on our Troubleshooting Second Life Page.
Contact Dutchie
For any questions or ideas, mail us via our contact page or reach out to Michael Dereham in-world by sending a notecard or instant message (IM). We value your feedback and aim to respond promptly.